Returns & Exchanges
At Milanolegacy, we are committed to your satisfaction and offer a 30-day window for returns or exchanges on all eligible items in their original condition. We strive to make the process as seamless as possible to ensure your shopping experience remains exceptional.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is unused, then include your printed return slip inside.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.